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Synergon Group news: Infinity project at Scania
2006. September 7. 18:39

The Czech member company of Synergon Group, Infinity a.s. customer relations management system (Microsoft Dynamics CRM) transports the supplies for regional sister companies of Scania. The value of commission is nearly fifty-five million HUF.

As a winner of the competition promoted in 2006 June in the Czech Republic, Synergon Group's member company, Infinity a.s. supplies and sets up uniform customer relations management systems (Microsoft Dynamics CRM) for the headquarters of Scania in the Czech Republic and Hungary. The system set up in the Czech Republic also serves Scania's headquarters in Slovakia as well.

Scania's sister companies of the region, have so far used isolated IT applications to register their clients, and pursue customer relations; these applications functioned independently from one another. In 2006 the company decided to introduce a homogenous CRM system at its regional headquarters. The specialists of Infinity a.s. recommend such Microsoft Dynamics CRM - based solution to Scania, which can be easily connected to the unique informatics business system currently used by the company, as well as the company correspondence system (Microsoft Outlook). Thus users can access necessary data already on their laptops with the help of the CRM client of the correspondence system. As a result of the integration, Scania's regional headquarters operate more efficiently with homogenous data structure and business processes.

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